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Portfolio

Hotel IPTV and hospitality technology projects

Hotels, resorts, serviced apartments and hotel restaurant groups across the Middle East, Africa, Europe and Asia. Each project below lists what we installed and what changed for guests and staff.

Client projects

Luxury Dubai hotel lobby with digital signage screens

Five-star city hotel

Dubai, United Arab Emirates · 320 keys · 2024

Project scope

  • • 1.TV hotel IPTV headend over the existing IP network
  • • Five-language guest interface switched by PMS guest profile
  • • Guest device casting with per-room isolation
  • • 1.DSMS digital signage across lobby, lifts and meeting rooms

Outcomes

  • • In-room entertainment satisfaction up from 6.9 to 8.7
  • • Front-desk TV calls down by roughly two-thirds
  • • Spa and F&B promotions booked directly from the TV
Read the Middle East case study →
Safari lodge guest room with a hospitality TV screen at sunset

Multi-property resort group

Kenya and Tanzania · 610 keys across 4 properties · 2023–2024

Project scope

  • • Standardised 1.TV hospitality IPTV build replicated at every property
  • • Satellite and local broadcast feeds encoded into the IP stream with failover
  • • Power- and bandwidth-resilient headend design
  • • 24/7 remote monitoring under one regional support contract

Outcomes

  • • One identical guest experience across all four lodges
  • • Most faults now resolved remotely instead of by site visit
  • • Group-wide channel and content changes pushed centrally
Read the Africa case study →
European city hotel room with OTT streaming on the guest television

Independent city hotel

Western Europe · 180 keys · 2024

Project scope

  • • OTT and IPTV hybrid with guest streaming sign-in and session wipe at checkout
  • • GDPR-aware guest data handling and retention rules
  • • Multi-language interface for international business guests
  • • PMS integration for guest names, messaging and billing

Outcomes

  • • Guests stream their own subscriptions without leaving credentials behind
  • • Documented data-handling process for GDPR reviews
  • • Legacy set-top estate retired in a single phased cutover
Read the Europe case study →
Asian villa resort bedroom with a large hotel IPTV screen

Villa resort

Southeast Asia · 240 villas · 2023

Project scope

  • • 1.TV hotel IPTV with international and regional channel packs plus VOD
  • • In-villa service ordering and housekeeping requests on screen
  • • Network and in-room hardware refresh across dispersed villas
  • • Staff training and handover with local engineering support

Outcomes

  • • In-villa dining orders placed from the TV every day
  • • Consistent signal quality across widely spread buildings
  • • Guest requests logged and tracked instead of phoned in
Read the Asia case study →
Serviced apartment living room at dusk with a smart TV welcome screen

Serviced apartment operator

GCC region · 410 units · 2025

Project scope

  • • 1.TV long-stay interface with extended VOD and local information
  • • 1.Hotel guest app for maintenance requests, chat and digital room controls
  • • PMS and website booking engine integration for direct reservations

Outcomes

  • • Long-stay residents self-serve requests through the app
  • • Direct bookings flow straight into the property system
  • • Single support contract across the whole portfolio
Hotel restaurant kitchen pass with a kitchen display system screen

Hotel restaurant group

Middle East · 6 outlets · 2025

Project scope

  • • 1.KDS displays for cold kitchen, hot kitchen, bar and expo
  • • SLA timers, course firing and runner terminals
  • • Thermal KOT printing with offline resilience

Outcomes

  • • Ticket times visible per station instead of guessed
  • • Fewer missed and re-fired covers during peak service
  • • Kitchen keeps running when the network drops

Planning a similar project?

Send your room count, region and timeline — the enquiry goes straight to sales@itsthe1.com.