Two-way reservation sync
Website bookings, modifications and cancellations write straight into the PMS, and PMS changes reflect back on the site.
PMS with Hotel Website Booking Integration
Direct bookings are only cheaper than OTA bookings when they do not create manual work. ITSthe1 connects your hotel website booking engine to the property management system with two-way availability, rates and reservation flow, so a guest booking online appears in the PMS immediately with the right rate, profile and confirmation.
PMS & Website Booking Integration features
Live availability & rates
Rate plans, restrictions and inventory published from the PMS so the website never sells a room you do not have.
Guest profile matching
Repeat guests are matched to existing PMS profiles, preserving preferences and loyalty history.
Folio & payment posting
Deposits and prepayments post to the reservation folio, with payment gateway integration and secure card handling.
Channel & OTA alignment
Works alongside your channel manager so direct and OTA inventory stay consistent.
Connected guest journey
Confirmed reservations feed pre-arrival messaging, mobile check-in, 1.ID registration and the 1.Hotel guest app.
Why hotels choose it
- More direct revenue kept away from OTA commission
- No rekeying of website reservations at the front desk
- Fewer overbookings from stale availability
- One integration layer shared with entertainment, guest app and ticketing
PMS & Website Booking Integration FAQs
- Which property management systems do you integrate with?
- We work with the major hospitality PMS platforms through their certified interfaces, and with regional or legacy systems through API or middleware connectors. We confirm the exact method for your PMS version during discovery.
- Do we need to change our booking engine?
- Not usually. If your current engine exposes an API, we integrate it. If it does not, we will tell you plainly and propose alternatives rather than building an unstable workaround.
- How fast do website bookings reach the PMS?
- In real time. The reservation is created in the PMS as the confirmation is issued, so the front desk sees it immediately.
- Does it handle payments and deposits?
- Yes. Payment gateway integration supports deposits, prepayment and secure card capture, with amounts posted to the reservation folio.
- Will it work with our channel manager?
- Yes. The integration sits alongside the channel manager so OTA and direct inventory remain aligned and availability stays accurate.
Request a PMS & Website Booking Integration quote
Send your property details, room count and timeline and we will come back with a scoped proposal and pricing.