MRZ, OCR & chip capture
Reads passports, ID cards and licences from most countries, including Arabic and non-Latin documents.
Guest Identity — 1.ID Passport and ID Scanning for Hotels
1.ID captures passports, national ID cards and driving licences at the front desk in seconds. Data is read from the machine-readable zone and chip, validated, and written straight into the PMS registration card — removing retyping errors and producing the records regulators expect.
Guest Identity features
PMS registration cards
Guest details flow directly into the property management system and onto the printed or digital registration card.
Regulatory reporting
Export formats for local police and tourism authority reporting requirements.
Secure storage
Encrypted document images with retention rules, access logging and configurable auto-deletion.
Fast check-in
Typical capture in under ten seconds, cutting queues at peak arrival times and group check-ins.
Hardware options
Desktop full-page scanners, compact readers and tablet camera capture for mobile check-in.
Why hotels choose it
- Removes manual typing errors from guest records
- Shortens front-desk queues during arrival peaks
- Supports GDPR-aware retention and access controls
- Consistent records for audits and authority reporting
Guest Identity FAQs
- Which documents can 1.ID read?
- Passports, national identity cards, residence permits and driving licences from most issuing countries, using the machine-readable zone, OCR of the visual zone, and the electronic chip where present.
- How is guest data protected?
- Document images and extracted data are encrypted, access is role based and logged, and retention periods can be configured so records are deleted automatically once the legal requirement expires.
- Does it integrate with our PMS?
- Yes. Captured fields are written into the guest profile and registration card in the PMS, so staff do not retype anything.
- Can it be used away from the front desk?
- Yes. Tablet-based capture supports lobby, kerbside and group check-in desks using the device camera.
- What hardware is required?
- Either a full-page passport scanner at each desk, a compact card reader, or a supported tablet. We recommend the mix after reviewing your arrival volumes.
Request a Guest Identity quote
Send your property details, room count and timeline and we will come back with a scoped proposal and pricing.