Terms & Conditions

These Terms and Conditions govern your use of the ITSthe1 website and the information published on it. Services supplied by ITSthe1 are governed by the separate signed contract, proposal or purchase order agreed with you.

Last updated: 31 August 2026

Acceptance

By accessing or using this website you agree to these terms. If you do not accept them, please do not use the site.

About us

The site is operated by ITSthe1, a hospitality technology provider based in Dubai, United Arab Emirates. Contact details are set out at the end of these terms.

Use of the website

You may view, download and print material from this site for your own business evaluation of our hotel IPTV and hospitality technology services. You must not:

  • Copy, republish or resell content without our written permission.
  • Attempt to gain unauthorised access to the site, its servers or connected systems.
  • Introduce malware, run automated scraping that degrades performance, or interfere with other users.
  • Use enquiry forms to send unsolicited marketing, unlawful or abusive material.

Intellectual property

All trademarks, logos, text, images, video, product names such as 1.TV, and software shown on this site are owned by ITSthe1 or its licensors and are protected by intellectual property law. No licence is granted except as expressly stated in these terms.

Enquiries and quotations

Information on this site is provided for general guidance and does not constitute an offer. Specifications, features, availability and pricing for IPTV, OTT, digital signage, networking and managed IT services are confirmed only in a written quotation or contract signed by ITSthe1.

Accuracy and availability

We take care to keep content accurate and up to date, but we do not warrant that it is complete, current or error-free, and we may change or withdraw any part of the site without notice. We do not guarantee uninterrupted availability of the website.

Third-party links

The site may link to third-party websites and platforms. Those sites are outside our control and we accept no responsibility for their content, products or privacy practices.

Limitation of liability

To the fullest extent permitted by law, ITSthe1 is not liable for indirect or consequential loss, or for loss of profit, revenue, data or business, arising from use of this website. Nothing in these terms limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded. Liability for contracted services is governed by the relevant service agreement.

Privacy and cookies

Personal data submitted through this site is handled in line with our Privacy Policy and Cookie Policy.

Changes to these terms

We may update these terms from time to time. The version published on this page at the time you use the site is the version that applies.

Governing law

These terms and any dispute arising from them are governed by the laws of the United Arab Emirates as applied in the Emirate of Dubai, and the courts of Dubai have exclusive jurisdiction, without prejudice to mandatory consumer rights in your country of residence.

Contact us

Email sales@itsthe1.com, call +971 4 235 2209, or use our contact page. ITSthe1, Dubai, United Arab Emirates.