Hotel suite with hospitality technology and an IPTV welcome screen

Core hospitality services

Hospitality Services — Hotel IPTV, Guest App, Identity, Signage and Wi-Fi

Five services cover what most properties need on day one: the in-room TV platform, the guest application, front-desk identity capture, public-area and meeting-room signage, and the guest network that carries all of it. Delivered and supported by one team across the Middle East, Africa, Europe and Asia.

What each service covers

Hotel guest room television showing the 1.TV IPTV welcome screen

Hotel IPTV Solutions

1.TV turns every in-room screen into a branded guest channel: live TV, video on demand, OTT apps, casting from guest devices and multi-language menus, all served from a single hotel headend.

  • Live TV, VOD, casting and OTT apps on one interface
  • Personalised welcome screen with guest name from the PMS
  • Guest messaging, folio view, express checkout and wake-up calls
  • Multi-language menus for international guests
  • Works with Samsung/LG hospitality panels and set-top boxes
Full Hotel IPTV Solutions details →
Hotel guest using the 1.Hotel guest application on a smartphone

Guest Application

1.Hotel is a WebApp and native iOS/Android guest application sharing one backend with 1.TV — room service, housekeeping requests, real-time chat, AI assistant, auto-translation and digital room controls.

  • Mobile check-in, digital key handover and in-app checkout
  • Room service and housekeeping ordering with live status
  • Real-time guest chat with AI assistance and auto-translation
  • Digital compendium, spa and restaurant bookings
  • Push offers and service recovery messaging
Full Guest Application details →
Front desk agent scanning a guest passport with the 1.ID scanner

Guest Identity

1.ID reads passports, national IDs and residency cards at the front desk, extracts the data and writes clean guest records straight into the PMS — faster check-in and compliant registration.

  • Passport, ID card and visa scanning with OCR and MRZ reading
  • Automatic guest profile creation in the PMS
  • Local police / tourism authority reporting formats
  • Encrypted document storage with retention rules
  • Cuts a manual registration from minutes to seconds
Full Guest Identity details →
Hotel lobby digital signage screen and meeting room door display

Hotel Digital Signage with Meeting Room Management

1.DSMS drives lobby, restaurant, wayfinding and meeting-room screens from one content manager, with live event schedules pulled from the property's conference calendar.

  • Central scheduling for every screen and zone
  • Meeting room door displays with live agenda and occupancy
  • Event boards and wayfinding synced to the banqueting system
  • Templates for promotions, prayer times, weather and flight info
  • Remote monitoring with screen-offline alerts
Full Hotel Digital Signage with Meeting Room Management details →
Hotel guest connecting to high-density hotel Wi-Fi in a lounge

Hotel Wi-Fi Solutions

High-density guest Wi-Fi engineered per room type and public area, with branded captive-portal login, PMS-linked authentication, bandwidth tiers and segmented, secure networks.

  • Wi-Fi 6/6E design, survey, installation and tuning
  • Branded captive portal with room-number and loyalty login
  • Bandwidth tiers and paid upgrades posted to the folio
  • Separated guest, staff, IoT and payment networks
  • 24/7 monitoring with per-AP performance reporting
Full Hotel Wi-Fi Solutions details →

Scope your project

Tell us the room count, the services you need and your timeline, and we will come back with a scoped proposal.